Phone and online consultations are basically private training from a distance.
During the phone consultations, we work with you to help you understand
and train your dog to learn good manners as well as prevent or solve
behavior problems.

What kind of problems can you help me deal with if you're on the phone?
That is variable.  It depends on what the problem is, how long and why it is
happening as well as what you are willing and able to do to resolve it. In
many cases common dog behavior problems like house training (house soiling),
stealing, jumping up, destructive chewing, digging, running away, escaping doorways,
fear/shyness and separation anxiety are just some of the problems we can address.

So what dog behavior problem can't you fix?
Almost all problems can be solved.  In some cases, we may refer you to a trainer
in your area, instead of phone consultations.  This is because we feel your needs
will be best suited by a trainer in your area.  For example, some people have
learning styles which are best addressed in person.

In terms of dealing with dog aggression, while we will give an opinion on what to
do with aggression, if you are not in the Westchester County, New York area,
we are unable to follow your case closely enough to adequately assist you.  Because
aggression is widely misunderstood and misinterpreted; we do offer to assist owners
with evaluating their own dog's basic temperament, skills, genetic background and
abilities. This may be done by phone.  However, we are limited to assessment and
consulting options for dealing with aggression if not in person.